📘 ACN Glossary of Terms & Acronyms (No Truvvi)

🔑 Core ACN Terms

ACN (American Communications Network)

A global direct selling company offering essential services like energy, identity protection, and healthcare.

IBO (Independent Business Owner)

An individual who owns and operates their own ACN business as an independent contractor. 

Direct Selling

A business model where services are marketed directly to consumers through personal relationships instead of traditional advertising. 

Residual Income

Ongoing monthly income earned from customers’ continued use of services. 

Customer

A person who enrolls in and uses an ACN service.

Back Office

Your online dashboard to manage customers, track commissions, and run your business.

💰 Compensation & Earnings Terms

Commission

Income earned from customer services.

Residual Commission

Recurring monthly earnings from active customers. 

Personal Commission

Income earned from your personally acquired customers.

Overriding Residual Commission

Income earned from your team’s customer base.

CAB (Customer Acquisition Bonus)

Bonus earned when new IBOs (you or your team) become qualified by acquiring customers. 

Monthly Customer Bonus

Bonuses based on the number of services/customers acquired in a specific time period. 

Customer Points

Point values assigned to services used to determine rank and bonuses.

🧱 Rank & Position Acronyms

CQ (Customer Qualified)

Entry-level rank achieved by acquiring required services/points within a set timeframe. 

ETL (Executive Team Leader)

Next rank achieved by building customer points personally and through your team.

RC (Regional Coordinator)

Mid-level leadership position based on higher team production.

RD (Regional Director)

Advanced leadership rank requiring significant customer points.

RVP (Regional Vice President)

Senior leadership position with a large organization.

SVP (Senior Vice President)

Top leadership level within ACN.

📊 Business Activity Terms

PCP (Personal Customer Points)

Points generated from your personal customers.

Team Customer Points

Points generated from your entire organization.

Qualification Period

Timeframe (often first 30 days) to qualify for bonuses.

Activation

When a customer’s service becomes active and counts toward commissions.

Purge

Removal of inactive or canceled customers. 

Unpurge

When a previously removed customer reactivates service.

🧾 Fees & Membership Terms

Enrollment Fee

The initial cost to start your ACN business.

Business Support Fee

Monthly fee to maintain your business and access tools/support. 

Annual Renewal Fee

Yearly fee to keep your IBO position active.

🛠️ ACN Services & Product Terms

IDSeal

A comprehensive identity theft protection and digital privacy service.

XOOM Energy

Energy provider offering electricity and natural gas options in deregulated markets. 

Energy Deregulation / Energy Choice

Allows customers to choose their energy supplier instead of the default utility. 

Impact Health Sharing

A healthcare sharing program where members contribute toward each other’s medical expenses.

PRA (Primary Responsibility Amount)

The amount a member pays before medical costs are shared. 

📈 Team Building Terms

Sponsor

The person who introduces you to ACN and enrolls you.

Downline

IBOs and customers in your organization below you.

Upline

The sponsor and leaders above you.

Open Line

IBOs in your organization are not blocked by someone at your same rank.

Generational

Different leadership levels within your organization's structure.

⏱️ Compliance & Professional Terms

P&P (Policies & Procedures)

Official ACN rules governing business conduct.

Earnings Claims (Prohibited)

Statements suggesting guaranteed or specific income are not allowed. 

IBO Disclosure

Required statement identifying yourself properly as an Independent Business Owner. 

Customer-Based Compensation

Income is earned only from actual customer services—not recruiting alone. 

🚀 Training & Growth Terms

PBR (Private Business Reception)

Presentation (online or in-person) explaining the ACN opportunity.

Launch

Your initial phase: getting customers and starting your team.

Warm Market

People you already know (recommended starting point).

Cold Market (Not Recommended)

Strangers—discouraged due to low effectiveness and compliance rules.